View conversation · bigbasket @bigbasket_com 9h Replying to @ARUNBHAKRI3 We could comprehend your situation. Kindly take our sincere apologies to the inconvenience brought about to you personally. We've got arranged a phone from our staff.
At bigbasket your shopping expertise is our priority and we might love to understand how we will strengthen our app in addition to services.
good quality clever iam incredibly happy with bigbasket but I didnt get my purchase in right time everytime they hold off n the...Study Much more
After getting the get I found that just about fifty percent of my buy wasn't sent. Thankfully I had opted for COD selection. So I deducted the quantity for undelivered items and created the payment.
I'd to get from my dwelling at 10:20pm and go all-around hastily, seeking the things that I experienced purchased.
Pathetic support by big basket. My get has long been delayed by over every day (it absolutely was purported to appear yesterday). I have a connect with the following day declaring the shipping and delivery man or woman is trapped in traffic and He'll get there in twenty mins. But nobody ever came to provide my get. I attempted contacting The shopper treatment variety a number of moments but not one person responses and There was no updates from The shopper treatment about Once i will receive my purchase.
On The full I feel it is healthier to buy inside our close by retail store, rather than bearing all the nonsense of the large Basket crew. It doesn’t relieve our browsing but it surely’s a further headache of all comply with-ups and rechecking within the shipped item. This may be my initial and last of Bigbasket.
I referred to as customer service once more. They stated that they can set up for a delivery of that product the following day. The following day, in the event the shipping guy came, he wanted me to pay for all over again for that lacking product. Once i advised him which i more info experienced by now compensated, he questioned me to call customer care all over again. All this calling Price me more than 50 rupees! All for what? Their very own mistakes? In any case, After i termed customer service, they place me on hold saying that they are going to Examine the knowledge, and then they hung up on me! I was jogging outside of stability, so I questioned the supply particular person to contact them. He explained, in case you don’t would like to fork out this modest sum of money, then leave it, I’ll pay back from my own pocket. Now, why must I pay out twice for a little something? I attempted to inform him that he should inform the massive basket persons that I experienced previously paid for that, but he stormed of claiming that I was low cost! Is this the sort of provider a single expects from any company
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Hi men I m sharing my on the net working experience with Bigbasket.com. I'm frequent shopper of bigbasket And that i often will get amazing provider.
I've purchase the groceries from Major basket, each of the get were both hold off or cancel, continuously,failed to provide my get, genuinely aggravating, the customer treatment even outlined that your buy has long been dispatched but I in no way bought it, actually pathetic customer care, they by no means phone again & add...Go through Additional
I identified as them back immediately after delivery and navigated the Tale and then he think of a little something stupid like one of the products in my searching checklist isn’t qualify to the low cost.
two hundred bugs may not be issue to me Significantly but make a difference is services and promises and benefit for phrase. From my working experience, I counsel don’t go on their own phrase if you think that price or discount not available as quoted just canceled the buy and do not pay out with cash on supply.
Also, Even when you aren’t at home, They may be versatile enough to get in touch with you and say can we appear tomorrow early morning then? It’s very magnificent.